

Customer Experience Manager
Anne Møller Jakobsen
Anne started at 21-5 as part of Property Operations & Support and has since transitioned into the role of Customer Experience Manager. Here, she gets to focus on her passion for creating the best customer experiences. Anne works across the entire 21-5 organization to ensure smooth handovers and development with a focus on the owners. Additionally, Anne is responsible for the Black properties and servicing the owners in these communities.
Anne is trained in the hotel industry with a Master’s degree in Hotel Management from England, and in her previous jobs, she has always worked on the development and building of service concepts. At 21-5, Anne has had the opportunity to use her big heart for service to ensure that the concept, processes, and standards live up to the high expectations of the owners.
Anne is married to Peter, and together they have three daughters and a small dog, Carlo. Her free time is spent with the family at their house in Hornbæk and enjoying the cozy local community. Romantic getaways are prioritized when grandma can be booked to watch the girls, and otherwise, Anne is always busy with a good book, loves a good glass of wine, and enjoys spending time with good friends, neighbors, and family.

Amanda
Legal Affairs

Anders
Founder

Anemone
Finance

Anette
Property Operations & Support

Anja
Stakeholder Management

Anna
Property Development

Anne
Property Development

Anne
Customer Experience Manager

Annette
Head of Legal Affairs

Bettina
Finance

Bettina
Legal Affairs

Bettina
Property Development

Camilla
Finance

Caroline
Sales & Relations

Caroline
Stakeholder Management

Casper
Branding & Marketing

Cecilie
Property Operations & Support

Charlotte
Head of Property Development

Charlotte
Property Operations & Support

Christina
Property Development

Christina
Sales & Relations

Christopher
Finance

Connie
Property Operations & Support

Daniel
Finance

Daniel
Property Operations & Support

David
Office Management

Ellen
Property Development

Elsebeth
Stakeholder Management

Eva
Property Operations & Support

Frederik
Office Management

Gitte
Finance

Gitte
Property Operations & Support

Heisel
Founder & Head of Finance

Helene
Facility Management

Hind
Property Development

Holger
Finance Specialist & Legal Affairs

Ida
Office Management

Isabell
Property Operations & Support

Jan
Team lead of Facility Management

Jesper
Finance

Jesper
Property Development

Joakim
IT Development

Joakim
IT Operations

Johan
Sales, relations & marketing

Jonas
Property Development

Karen
Property Development

Karina
Business IT

Karina
Finance

Karina
Legal Affairs

Karoline
Property Development

Katja
Property Operations & Support

Kimie
Stakeholder Management

Kirsten
Property Development

Kirstine
Communications

Klaus
Business IT

Laila
CEO & Founder

Lars
Head of Property Acquisition

Laura
Property Operations & Support

Line
Head of Support & Property Operations

Lotta
Property Development

Louie
IT Operations

Maj-Britt
Property Operations & Support

Manuel
Country Manager, Germany

Mari-Ann
Property Operations & Support

Maria
Legal Affairs

Maria
Property Development

Maria
Sales & Relations

Marianne
PA & Creative Planner

Martin
Branding & Marketing

Mathias
Facility Management

Maties
Property Development

May-Britt
Property Operations & Support

Mia
Head of Sales & Relations

Mie
Office Management

Mikkel
Property Operations & Support

Mille
Creative Coordinator

Mona
Team lead of IT Operations

Monika
CEO Planner Team

Musse
Head of Security

Myanne
People & Spirit

Nayme
Kitchenwiz

Nichlas
IT Operations

Nicolas
Finance

Nikolaj
Finance

Nore
Property Development

Oliver
Property Development

Pernille
Team lead of Stakeholder Management

Raf
International Sales & Relations

Rasmus
Process Development

René
Facility Management

Rie
Legal Affairs

Rikke
Legal Affairs

Rikke
Property Operations & Support

Sandra
Country Manager, Sweden

Sarah
HR administration & finance

Sofus
Finance

Sophie
Property Development

Stine
Finance & booking(wiz)

Sue-Ann
Property Operations & Support

Susanne
Finance

Thomas
Process Development

Thyra
Legal Affairs

Tine
Sales & Relations

Tobias
Legal Affairs

Tomas
Sales & Relations

Vibeke
Property Development

Victor
Property Development

Wayne
Property Development