Customer Experience Manager

Anne Møller Jakobsen

Anne started at 21-5 as part of Property Operations & Support and has since transitioned into the role of Customer Experience Manager. Here, she gets to focus on her passion for creating the best customer experiences. Anne works across the entire 21-5 organization to ensure smooth handovers and development with a focus on the owners. Additionally, Anne is responsible for the Black properties and servicing the owners in these communities.

Anne is trained in the hotel industry with a Master’s degree in Hotel Management from England, and in her previous jobs, she has always worked on the development and building of service concepts. At 21-5, Anne has had the opportunity to use her big heart for service to ensure that the concept, processes, and standards live up to the high expectations of the owners.

Anne is married to Peter, and together they have three daughters and a small dog, Carlo. Her free time is spent with the family at their house in Hornbæk and enjoying the cozy local community. Romantic getaways are prioritized when grandma can be booked to watch the girls, and otherwise, Anne is always busy with a good book, loves a good glass of wine, and enjoys spending time with good friends, neighbors, and family.

Amanda

Legal Affairs

Anders

Founder

Anemone

Finance

Anette

Property Operations & Support

Anja

Stakeholder Management

Anna

Property Development

Anne

Property Development

Anne

Customer Experience Manager

Annette

Head of Legal Affairs

Bettina

Finance

Bettina

Legal Affairs

Bettina

Property Development

Camilla

Finance

Caroline

Sales & Relations

Caroline

Stakeholder Management

Casper

Branding & Marketing

Cecilie

Property Operations & Support

Charlotte

Head of Property Development

Charlotte

Property Operations & Support

Christina

Property Development

Christina

Sales & Relations

Christopher

Finance

Connie

Property Operations & Support

Daniel

Finance

Daniel

Property Operations & Support

David

Office Management

Ellen

Property Development

Elsebeth

Stakeholder Management

Eva

Property Operations & Support

Frederik

Office Management

Gitte

Finance

Gitte

Property Operations & Support

Heisel

Founder & Head of Finance

Helene

Facility Management

Hind

Property Development

Holger

Finance Specialist & Legal Affairs

Ida

Office Management

Isabell

Property Operations & Support

Jan

Team lead of Facility Management

Jesper

Finance

Jesper

Property Development

Joakim

IT Development

Joakim

IT Operations

Johan

Sales, relations & marketing

Jonas

Property Development

Karen

Property Development

Karina

Business IT

Karina

Finance

Karina

Legal Affairs

Karoline

Property Development

Katja

Property Operations & Support

Kimie

Stakeholder Management

Kirsten

Property Development

Kirstine

Communications

Klaus

Business IT

Laila

CEO & Founder

Lars

Head of Property Acquisition

Laura

Property Operations & Support

Line

Head of Support & Property Operations

Lotta

Property Development

Louie

IT Operations

Maj-Britt

Property Operations & Support

Manuel

Country Manager, Germany

Mari-Ann

Property Operations & Support

Maria

Legal Affairs

Maria

Property Development

Maria

Sales & Relations

Marianne

PA & Creative Planner

Martin

Branding & Marketing

Mathias

Facility Management

Maties

Property Development

May-Britt

Property Operations & Support

Mia

Head of Sales & Relations

Mie

Office Management

Mikkel

Property Operations & Support

Mille

Creative Coordinator

Mona

Team lead of IT Operations

Monika

CEO Planner Team

Musse

Head of Security

Myanne

People & Spirit

Nayme

Kitchenwiz

Nichlas

IT Operations

Nicolas

Finance

Nikolaj

Finance

Nore

Property Development

Oliver

Property Development

Pernille

Team lead of Stakeholder Management

Raf

International Sales & Relations

Rasmus

Process Development

René

Facility Management

Rie

Legal Affairs

Rikke

Legal Affairs

Rikke

Property Operations & Support

Sandra

Country Manager, Sweden

Sarah

HR administration & finance

Sofus

Finance

Sophie

Property Development

Stine

Finance & booking(wiz)

Sue-Ann

Property Operations & Support

Susanne

Finance

Thomas

Process Development

Thyra

Legal Affairs

Tine

Sales & Relations

Tobias

Legal Affairs

Tomas

Sales & Relations

Vibeke

Property Development

Victor

Property Development

Wayne

Property Development